1. Program Related Queries
2. Card Related Queries
3. Pre-payment & Usage Related Queries
4. Credit Related Queries
5. Insurance Related Queries
6. Reward Program Related Queries
7.  Tracking Related Queries

FAQ >> 7. Tracking Related Queries

7.1

What does Vehicle tracking mean?

Vehicle tracking means knowing the location of a vehicle as it moves from one place to another.

7.2

How does XTRAPOWER Program help to track the vehicles ?

The XTRAPOWER fleet card program offers three types of vehicle tracking solution

  • Card-insert based offline tracking at no extra cost.
  • Card insert based online tracking at a nominal cost of Rs.2/-

7.3

What is card-insert based offline tracking?

Every transaction done through a fleet card is captured in our central computer and the transaction details including date, time and location of the vehicle (tracking report) can be viewed on our XTRAPOWER website. There is also provision for vehicle tracking in the smart card terminal even if no sale or reload transaction is undertaken. To use the tracking just insert the card into the smart card terminal at any of the designated retail outlets along the route, of travel, provide the odometer reading and the terminal shall capture all the details required for the tracking report. The tracking report for the previous day can be viewed on the XTRAPOWER website.

7.4                

What is card-insert based online tracking?

The operation is similar to the offline tracking except that the Online Tracking option has to be selected from the terminal menu. In this case Rs.2/- shall be deducted from the prepaid pouch of card, which will have to be authorised by the card holder by entering his PIN. The online tracking details would be immediately made available on XTRAPOWER website.

Note : In case of credit variant of XTRAPOWER card, the prepaid pouch of the card must have the required amount so as to avail of online tracking facility.